Fees And How To Pay

It is important that you know before you visit us how much you will be expected to pay, when and how, and what you will get for the amount you pay.

Fees  The fees your Clinician will charge you can be found in his/her Profile on this website.  In most cases, your Clinician will ask you to settle your account at Reception.  Services including Cardiac and Ultrasound Diagnostics, blood tests, vaccines, Nurse and similar are payable at the time of the service.  You can do this by credit or debit card or cash.  We accept most major credit and debit cards, but American Express and Diners Club cards are accepted only with the prior agreement of your Clinician.  We will give you a receipt for all charges.  We reserve the right to charge interest at 12% per annum calculated from the date of the service to the date of receipt of payment by us where there is a delay in payment.  All additional costs including fees paid to collection agencies, solicitors and similar will be payable by you.

Insurance  We are recognised by most Private Medical Insurance Companies and fees and charges for most tests and minor treatments will be paid by your Insurer.  If you have medical insurance, and your Clinician is recognised by your insurance company, we strongly recommend that you contact your Insurer prior to your appointment to confirm any limit on your cover, excess payable by you and to obtain a pre-authorisation code.  We will need details of your Insurer, your membership number and this code prior to your appointment.  Without this information, we will ask you to settle your account at the time of your appointment.

Embassy And Company Sponsored Patients  We have credit arrangements with some Embassies and Companies and you will need to bring with you a Letter of Guarantee authorising treatment and/or tests if your Embassy or Company is sponsoring you.

Cancellation  Please note that your Clinician may charge a fee for cancellation without 24 hours prior notice and that this is an arrangement between the Clinician and you.  We require a minimum of 24 hours notice of your wish to cancel or postpone your appointment for services such as Cardiac and Ultrasound Diagnostics and similar, without which we reserve the right to charge the full fee which would have been payable.