What you say about us and what we need to know
If you are a regular patient at The Medical Chambers Kensington we will probably have asked you to complete a patient satisfaction survey. Because of course we need to know how we're doing.
We update the results monthly here on our website but in the past we have published statistical information only. Whilst this information is useful it doesn't really tell us what you think about us and so we have decided to publish the numerous comments we regularly receive. Of course we occasionally receive negative comments, but they are very rare, only one or two a year. Here's a selection from the last few months...
Upmarket, modern, luxurious, bright, cheerful, clean, smart, comfortable, calming, quiet, cosy, elegant, beautiful, serene, neat.
Really welcoming team at the reception.
This is the perfect place for me. Everything is great.
Clean, lovely, comfortable, professional.
I liked the environment - good feeling - very kind people.
Great premises, good service by admin staff.
Everyone was very friendly and helpful.
Professional yet friendly.
Very professional and discrete.
High quality service.
Very clean, professional, pleasant. No complaint. I am very happy.
Compared with my local NHS, I thought I'd died and gone to heaven.
A very professional and clean clinic. Everything is excellent, please continue this way.
Very well maintained, warm welcome.
Very good impression. Very clean and modern facilities.
Efficient and high quality.