How to pay

The Medical Chambers Kensington welcomes both self-pay and insured patients. 

Self-pay patients

Before your first appointment we will tell you the cost of a consultation with your chosen clinician so you know what to expect. We will also ask you for your credit card details in order to secure your appointment. These details are held securely on Datacash, software compliant with all Card Payment Industry regulations. 

You can also pay by cash on the day of your appointment.

We will ask you to pay for your consultation on the day of your appointment. Some of our Consultants will invoice you directly.

You will also be asked to pay on the day for any laboratory tests, ultrasound scans and/or clinic fees, if you have had a procedure.

 

Privately insured patients

The Medical Chambers Kensington is recognized by most British PMIs (Private Medical Insurers). This allows us to invoice your insurance company where we have direct settlement agreements. Please remember the following…

Always check with your insurance company prior to your appointment. You will be told what they will cover, what potential shortfall you might have to cover and what might be excluded.

Your Insurer will confirm whether the doctor you want to see is recognised by them and also whether The Medical Chambers is one of their recognised providers.

Your Insurer will also tell you if you need to be referred by your GP in order to be insured. This is the way the majority of British PMIs work. Most of our doctors see patients without a referral from their GP, but you might not be covered by your insurance without one.

We will need your insurance details in advance of your appointment, including your membership number and pre-authorisation number.

Tell your Insurer about every stage of your treatment. In some cases, if you need further treatment or investigations your Insurer may give you a different pre-authorisation number.

 

Remember that regardless of what your insurance covers, you are responsible for the settlement of any outstanding balance.

We will ask you to sign our terms and conditions when you register, whether it is online or when you arrive at your first appointment. To see our terms and conditions click here.

We also have many patients with foreign medical insurance, with which we do not have direct settlement facility. In some cases your insurer might be able to send us a Letter of Guarantee (LOG) which details the costs they will cover. We need to have received this in advance of your visit in order to accept it.

In all other cases, we will ask you to settle your account before you leave. You will be given a detailed receipt of payment for your insurance.